Contact Officer

Contact Officer Program

Building a Safe & Respectful Workplace

A Contact Officer Program is a key part of building a healthy and supportive workplace. Contact Officers are a confidential and informal first point of contact for staff who may be experiencing or witnessing inappropriate behavior. Our comprehensive training gives people the skills and knowledge to fill this vital role effectively, promoting early intervention and creating a more inclusive and respectful environment for everyone.

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Our Training Options

We know that different roles and schedules require different ways of learning. That’s why we offer flexible, tailored training to meet the needs of your entire organization.

Online Training

Our online training is perfect for those who need a flexible, self-paced solution.
Self-Paced Online Course: This option is great for individuals who want to learn at their own pace. The interactive modules cover the core responsibilities of a Contact Officer, relevant legal frameworks, and practical skills using real-world case studies and quizzes. Participants can access the course anytime, anywhere.

Virtual Training

Our live virtual training offers the convenience of online learning with the interactivity of an in-person workshop.
Live Virtual Workshops: Led by expert facilitators, these workshops are highly dynamic and engaging. Participants can take part in real-time discussions, role-playing exercises, and Q&A sessions to build confidence and practical skills. These sessions can be customized to your organization’s specific policies.

Face-to-Face Training

For organizations that prefer in-person training, our facilitated workshops offer a collaborative and immersive experience.
In-Person Workshops: Our face-to-face sessions are designed to be highly interactive, allowing for deep discussion and hands-on practice in a supportive group setting. The content can be tailored to your organization’s specific needs and culture, ensuring maximum relevance and impact.

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By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).